Web Development Officer

About The University

Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.

Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.

About The Role

Swansea University’s Web Team is seeking an experienced Web Development Officer to support a wide range of digital and content management tasks. This is a fantastic opportunity to collaborate with web editors, content creators, and web developers to enhance usability and deliver an exceptional user experience across our online platforms.

As the primary point of contact for web users across the University, you’ll need excellent customer service skills to assist in resolving content-related technical issues. You’ll also provide guidance, training, and support on best practices for web development and content management.

This role combines marketing expertise with web management responsibilities, requiring strong organisational skills, attention to detail, and effective problem-solving abilities. You’ll be comfortable troubleshooting technical content issues, working with digital platforms, and contributing to the continual improvement of the user experience.

You’ll collaborate closely with the Web Marketing Officers to drive a programme of continuous enhancements, ensuring the University’s website consistently meets the needs of its users.

Experience in creating and managing web content, along with a solid understanding of Content Management Systems (CMS), is essential for this role. Knowledge of accessibility standards and SEO principles would be highly desirable.

If you’re a proactive problem-solver with a passion for digital content and a strong commitment to excellence, you’ll find this role an exciting opportunity to contribute to an innovative and forward-thinking team.

Equality, Diversity & Inclusion

The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.

Welsh Language Skills

The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.

The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.

Additional Information

Applications for this role will take the format of a CV submission and cover letter.

Please ensure you address how you meet the person specification as detailed in the job description by highlighting your relevant qualifications, skills and experience in a cover letter.

Share Download Job Description Print this page Back to list