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Practical Advice, Guidance & Signposting

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Who can I speak to for advice and guidance?

Need help in a Crisis?

Want to speak to someone but not sure where to start?

You can contact the Student Information / Experience staff in your Faculty, MyUniHub or the Student Union Advice Centre. They can offer you practical advice, guidance and signposting to appropriate services.

Support within Faculties

Faculty of Science & Engineering

This Faculty consists of the following Schools:

  • School of Mathematics and Computer Science
  • School of Biosciences, Geography and Physics
  • School of Aerospace, Civil, Electrical, General and Mechanical Engineering
  • School of Engineering and Applied Science

 

Support email: 
studentsupport-scienceengineering@swansea.ac.uk

Faculty of Humanities & Social Sciences

This Faculty consists of the following Schools:

Faculty of Medicine, Health & Life Science

The Faculty consists of the following Schools:

  • School of Health & Social Care
  • School of Psychology
  • Medical School

Support email: 
studentsupport-medicinehealthlifescience@swansea.ac.uk

The College

If you are a prospective student and want to find out more about studying with us, email: the-college-enquiries@swansea.ac.uk

If you are a current or past student and need to contact us, email: the-college@swansea.ac.uk

Telephone number: 01792 602888.

English Language Training Services

NameRole      Email addressTelephone 
Alison Davies Academic Year-Round Pre-sessional Coordinator alison.j.davies@swansea.ac.uk 01792 604555 
Jennifer Welti Commercial Coordinator  j.welti@swansea.ac.uk 01792 605212

 

Support Outside the Faculties

Students' Union Advice & Support Centre

The Students' Union Advice and Support Centre gives free, independent, and confidential advice and representation to all students.

Covering all areas of student issues; from money worries to academic troubles and housing problems and can also advise you on legal issues and support you with personal matters.

The service is run by experienced, friendly advisors who are available for private appointments during the weekdays. 

Email: advice@swansea-union.co.uk
Phone: 01792 295 821

Zoom drop-ins: 9:30 am - 12 pm, Mondays, Wednesdays & Fridays
Meeting Id 712 079 3003

Singleton: Ground floor of Fulton House, behind Costcutter
Bay: Offices closed for Summer

MyUniHub

The MyUniHub team are here to help you access a wide range of University support services and to help you resolve any queries you may have.

The team will be available between 08:30 - 17:00 Monday to Friday (apart from bank holidays):

Phone: 01792 606000

LiveChat: Live chat

Email: MyUniHub@Swansea.ac.uk

The team will also be available in person Monday - Friday between 09:00 - 16:00 on both Singleton and Bay Campus. 

Singleton: Singleton Park Library

Bay: Tower Information Centre 

You may also find it useful to explore their website.