The Welsh Language (Wales) Measure 2011 established a legal framework to impose a duty on some organisations to comply with standards of conduct in respect of the Welsh language. With effect from 1 April 2018, the Welsh Language Standards replaced the University’s Welsh Language Scheme.

Students and members of the public have rights to use the Welsh language when they come into contact with the University.

The duties outlined within the Standards stipulate that organisations should not treat the Welsh language less favourably than the English language, and lay out requirements to promote and facilitate the use of the Welsh language (making it easier for people to use the language in their day-to-day-life).

The Welsh Language Commissioner has a statutory duty to monitor organisations’ compliance with the Welsh Language Standards, and investigate complaints and breaches in compliance. It is within her power to impose enforcement action, county court judgements and fines.


The scope of the Standards

The Welsh Language Standards cover a broad range of activites, however they do not apply in every instance. 

The Service delivery standards (the Standards covering the majority of the University’s day-to-day interactions: standards 1-93) only apply to the extent that the activity undertaken or the service provided relates to:

The admission and selection of students

Information provided to students and prospective students about the body

The welfare of students


Disciplinary proceedings in respect of a student

Careers service

Student intranet, virtual learning sites and learning portal sites

Graduation and award ceremonies

The assessment or examination of a student

The awarding of grants and the provision of financial assistance

Public lectures

Learning opportunities (1)

Allocation of a personal tutor (2)

Student accommodation, libraries and arts centres

Calls to a main telephone number (or numbers), helpline numbers, call centre numbers and automated telephone systems

Signs on the body’s buildings

(1) "Learning opportunities" means any seminar, training, workshop, taster session, or similar provision which is provided in order to educate or to improve the skills of members of the public; but does not include a) any seminar, training, workshop, taster session, or similar provision provided as part of a course; or b) seminars or oral presentations relating to a performance or production.

(2) a "personal tutor" is a member of staff allocated to a student whose main role as a personal tutor is to support that student with their learning or other matters; the allocation of a personal tutor to the student does not include providing the student with an academic tutor.