Contact Accommodation

Accommodation Contact Details

Christmas Holiday Opening Arrangements

There will be some changes to the operating hours of the Accommodation teams during the Christmas holiday period.

We are unavailable to respond to telephone and email enquiries
From: 4pm on Monday 23^rdDecember | To: 9am on Thursday 2^nd January

For emergency assistance, the Campus Security team are contactable 24/7 during this period.

Site Receptions Opening Times

	Bay Campus Reception	Beck House Reception	Seren Reception	Preseli Reception (Singleton Park Campus)	true Welcome Hub
Monday 23^rdDecember	8:30am - 4:30pm	8am - 4pm	8am - 8pm	8am - 4pm	Staff at true Swansea are available 24 hours
Tuesday 24^thDecember	9am - 12pm	Closed		8am - 12pm
Wednesday 25^thDecember	Closed	Closed		Closed
Thursday 26^thDecember	Closed	Closed		Closed
Friday 27^thDecember	9am - 12pm	Closed		8am - 12pm
Saturday 28^thDecember	Closed	Closed		Closed
Sunday 29^thDecember	Closed	Closed		Closed
Monday 30^thDecember	9am - 12pm	Closed		8am - 12pm
Tuesday 31^stDecember	9am - 12pm	Closed		8am - 12pm
Wednesday 1^stJanuary	Closed	Closed		Closed

Information for Current Residents.

Usual operating times resume from Thursday 2^ndJanuary.

If you have any questions that are not covered on our webpages, please don't hesitate to get in touch with the relevant team using the contact information below.

Telephone: +44 (0) 1792 295101
Monday to Friday (except bank holidays): 9:00am - 4:30pm

Email: accommodation@swansea.ac.uk

In Person: Visit Preseli Reception, Singleton Park Campus
Monday - Friday: 8:00am - 5:00pm (Except Bank Holidays)
Saturday - Sunday: 8:00am - 4:00pm

Finance Enquiries:

Please always quote your Student Number when contacting the accommodation team.

Community Liaison Team

Community@Campus Life is here to help students and local residents alike. We aim to promote community cohesion and understanding between our students and the local community through our services.

Our Community Liaison Officer (CLO) has been appointed to work with students studying and living in Swansea and local residents and communities in the city. The CLO post is funded in partnership between Swansea University, University of Wales Trinity Saint David Swansea, South Wales Police and the City and County of Swansea Council.

The CLO will act as a liaison point for students and residents with queries, concerns or complaints, and will work to promote all the benefits which a vibrant student population brings to local communities and economies. It is also the primary contact for residents who wish to raise any issues relating to students from Swansea University, University of Wales Trinity Saint David Swansea, who are living in the local community.

More Information

Email: Community.CampusLife@swansea.ac.uk
Telephone: +44 (0) 1792 606 699

Images of community team

Site Contact Details

Bay Campus

The Bay Campus Accommodation Reception is located next to the Sports Hall and Laundrette: Bay Campus Map

Opening Times: Monday to Friday, 9am – 5pm
Telephone: +44 (0) 1792 954500
Email: BayCampus@upp-ltd.com

Outside of these times and for Emergencies, please contact the Campus Security team on 01792 606010.

Need to report a repair?

Beck House

Beck House Reception, Beck House, 16 – 26 Sketty Road, Uplands, Swansea. SA2 0NF

Telephone No: +44 (0) 1792 534043

Email: beck-reception@swansea.ac.uk

Please always quote your Student Number if you have it.

Reception Office Hours: Monday to Friday 08:00 - 16:00

Seren

Seren, 66 Alexandra Road, Swansea, SA1 5BD

Reception is located at the Entrance.

Opening Times: Monday to Friday, 8am – 8pm
Telephone: +44 (0) 1792 432070
Email: seren@crm-students.com

Singleton Park Campus

Preseli Reception, Swansea University, Singleton Park Campus, Swansea, SA2 8PS

Reception is located ground floor of Preseli building (car park side).

Opening Times:
Monday - Friday: 8:00am - 5:00pm (Except Bank Holidays)
Saturday - Sunday: 8:00am - 4:00pm

Telephone: +44 (0) 1792 602910
Email: Preseli-Reception@swansea.ac.uk

Please always quote your Student Number when contacting us.

true Student

true Swansea, 50 Morfa Road, Swansea, SA1 2FD

Reception is located in the Welcome Hub.

Opening Times: 24 hours a day. If a team member isn’t available at the Welcome Hub when you visit, please call the number at the desk and someone will assist you.
Telephone: +44 (0) 1792 277442
Email: swansea@truestudent.com

Communicating Clearly

We’re passionate about providing clear information throughout the accommodation process. We regularly update our website and communications following enquiries and feedback. If you have any comments or suggestions, we’d really appreciate your feedback.