Frequently Asked Questions
Where can I get a copy of my Transcript or Degree Certificate?
For all queries regarding your transcript and Degree Certificate please contact MyUniHub on email@example.com or call 01792 606000.
Where can I get evidence of my studies at Swansea University?
For evidence of study, please contact MyUniHub on firstname.lastname@example.org or call 01792 606000.
Can you help me reach out to Fellow Alumni?
Unfortunately, due to the Data Protection Act 1998 and General Data Protection Regulations 2018 (GDPR), we are unable to provide you with any personal information of our alumni. However, we are willing to contact alumni on your behalf and ask them to contact you. Please email email@example.com with details of their names and study details (course and year of graduation) and we will be able to help.
Alumni of the University can access benefits and services. these include discounted hotel stays, gym memberships and access to the library. For more details see our benefits & Services page.
If you would like to offer a benefit or service to Swansea University Alumni please email firstname.lastname@example.org.
Can I still use the Library and other academic services?
You can find more information on using library services on the Library Visitor Information page.
Contact the Library to find out more.
How can I offer career support?
If you are interested in supporting the careers of our students and young alumni please email email@example.com. We will be able to discuss the ways in which you can get involved with the University and connect you with the correct people within the university.
How can I get involved in student mentoring?
If you are interested in supporting the careers of our students and young alumni please email firstname.lastname@example.org. We will be able to discuss the ways in which you can get involved with the University and connect you with the correct people at the University.
Can I visit Swansea University for a campus tour?
Alumni are more than welcome to visit the campus at any time. We always look forward to seeing alumni back on campus and love hearing about your time at Swansea University.
If you would like to arrange a tour of either Bay or Singleton Campus, please email email@example.com. During the tours, we can discuss what has changed, how the campus is being used and plans for the future. We are also very happy to arrange tours of the Bay campus for alumni interested to see how the University is developing.
Campus audio tours are now available to download on the Swansea Uni app. Both Singleton and Bay Campus audio tours are available in English and Welsh and in the near future Arabic and Mandarin Chinese. The audio tours can be listened to on or off campus.
Download the app and search for Audio Tours on Apple Store or Google Play Store
How do I Update my contact details?
You can update your contact details at any time either using our online form or by emailing firstname.lastname@example.org.
How can I stay up to date with what's happening at the University?
You can stay up-to-date with developments at the University simply by keeping your contact details up-to-date.
We send regular emails to alumni and produce the annual alumni magazine, SAIL. You can also stay up-to-date, find fellow alumni and network using our bespoke alumni platform SwanseaUniConnect.com
You can follow us on;
- Facebook at - https://www.facebook.com/swansalumni/
- Find us on Twitter - https://twitter.com/Swansea_Alumni
- Share photos on Instagram - www.instagram.com/swanseaunialumni/
- Network on Linkedin - www.linkedin.com/company/25931/people/
How can I get a copy of my Thesis / Dissertation?
You can get a copy of your degree certificate at email@example.com.